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Dec 15 2018 |
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Introduction

Quality Improvement Survey
The quality of our work directly relates to customer satisfaction, however, there are many other issues that affect the quality of our products and services. We are committed to providing the highest quality of products and services. This survey is seeking to discover issues that might be holding us back from meeting our quality goals. Your responses will be kept confidential. Access to results will be on a "need to know" basis only. Our reporting system will not allow analysis to an individual level. Please "tell us how it is" so that we might plan effectively. The results will be used to help us focus our energy to achieve our goals. Thank you for your contribution which is critical to our success.

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1  of 23
I am treated with respect by those I work with.
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2  of 23
I understand my job and what is expected of me.
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3  of 23
My job makes good use of my skills and abilities.
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4  of 23
I am committed to producing high quality.
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5  of 23
I have quick and easy access to the information I need.
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6  of 23
I am involved in decisions that affect my work.
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7  of 23
I feel I have access to the training I need to do my job well.
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8  of 23
I have sufficient time to take the training I need to do my job well.
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9  of 23
Training courses, I need, are scheduled at convinient times and places.
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10  of 23
We have enough people to get the job done effeciently while producing high quality work.
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11  of 23
My colleagues generally work with a spirit of cooperattion to get the job done.
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12  of 23
My colleagues are committed to producing high quality.
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13  of 23
My supervisors and manager encourage me to produce the highest quality.
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14  of 23
Finding new and better ways of doing my work is encouraged by my supervisors anf manager.
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15  of 23
My supervisors and manager understands, and encourage us, to express differences of opinion.
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16  of 23
I understand the future direction of my department.
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17  of 23
I understand the future direction of our organization.
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18  of 23
Senior management creates an open and trusting environment.
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19  of 23
I believe that senior management will take positive actions as a result of this survey.
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20  of 23
I feel our organization undestands the important balance between my work and personal life.
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21  of 23
I would recommend others to work here.
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22  of 23
What changes, within your department, would assist in increasing the quality of our work?

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23  of 23
What changes, within our organization, would assist in increasing the quality of our work?